Month: October 2007

Everyone

We all know one. There is at least one in every
family, and one in every circle of friends. There is
even one in every office! There is always that one
person that you know who is absolutely impossible
to buy a gift for! These people either have everything,
or want nothing. They don’t drop hints at all, and
when asked, they simply say that they don’t know,
they don’t care, or they don’t want anything.

Well, now you can buy a gift for that person. The
solution lies in an eBay gift certificate! This will allow
your loved one to essentially buy anything that they
want, in a very exciting way. eBay gift certificates
can easily be purchased through paypal, in varying
amounts.

There are things that you should point out to the gift
recipient, however. For instance, eBay gift
certificates do expire. eBay gift certificates will not
be accepted for all auctions either – they can only
be redeemed for those auctions that accept Paypal
as a form of payment. Other than that, your loved
one should not have any problems redeeming their
eBay gift certificate!

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eBay is a business anyway you look at it. Sure, it is
a great deal of fun for both the buyers and sellers,
but when you look at it from another view point, you
will see that it is a business from the seller’s point
of view, the buyer’s point of view, and eBay’s point
of view. 40 million dollars a day travels through eBay.
Selling items on eBay successfully is an art, and
eBay offers many different forms of Data and
Research to ensure that you are selling the right
items, to the right people, in the right way.

Some of the data and research is not free, but much
of it is. The available resources include hot items by
category, eBay Pulse, merchandising calendar,
sales reports, marketplace research, buyer
behavioral report, and the eBay solutions directory.
These tools are quite easy to use, and the
information that can be gleaned from them is
extremely valuable.

The Data and Research tools are all accessible
through your seller’s account, by clicking on the
‘Advance Selling’ link. Learn to use those tools, and
get your piece of that $40 million eBay revenue each
day.

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There are numerous eBay courses that are available
on the Internet today. These books and courses are
designed to help you become more successful on
eBay. Unfortunately, not all of these courses are
worth the money that you will pay for them. Some of
them are full of what used to be good information –
when it was relevant – and others are simply junk
information, written by someone trying to make a
quick buck.

Before you purchase any eBay course, find out when
the course was written. If it was written in 2004, for
instance, you don’t want it. Even though that hasn’t
been very long ago, eBay changes so fast that much
of the information will not be relevant. However, if the
original issue of the course was written several years
ago, but the course is updated each year, this will
probably be a good course for you.

Again, use care when purchasing eBay courses.
They can be quite helpful and enlightening, but only
if the information in them is still good. Talk to other
eBay sellers – preferably successful ones – to find
out what courses are recommended.

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If starting an eBay business is your goal, as
opposed to just auctioning a few items off for some
extra cash, you need to use the eBay business
solutions that are available to you. Because eBay’s
success depends on the success of its sellers,
they strive to help you at every turn. eBay Business
Solutions is the key to starting an eBay business.

eBay Stores is one of the better solutions for eBay
business owners. An eBay store will allow you to
list multiple quantities of the same item, and allow
you to keep them listed for longer time periods.
eBay Store owners also enjoy lower auction fees,
and have access to advanced merchandising tools.
Eventually, you should consider upgrading to an
eBay Pro Store, which will allow you to customize
your storefront with your own brand and web
address.

There are many other eBay Business Solutions,
such as seller tools, the eBay solutions directory,
and the merchant solution center, but you should
definitely start with your very own eBay store,
followed by an eBay Pro Store.

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Your Customer

If you hope to own an eBay business, and make a
full time living at it, you can easily make that dream
come true – even if you don’t have a product of your
own to sell. eBay provides many people who want to
quit their corporate nine-to-five jobs with a way to
make a good living, without having to put up a lot of
start up capital. This is made possible with the help
of drop shippers. Drop shippers send merchandise to
the customers of business owners. If you have an
eBay business, you are a business owner. This will
allow you to offer a wide variety of stock in your
eBay store, without having the need to warehouse
all of those products!

All you have to do is set up your auction, and sell
the product. You then pass the customer’s
information on to the drop shipping company. The
drop shipper does the rest, and they will even use
your company information, as well as your company
logo if you have provided it to them. When the product
arrives at your customer’s home, they will have no idea
that your company didn’t send it. The drop shipper
will package, label, and ship the products that you
sell, allowing you more time to set up even more
auctions, for greater profits.

You must establish a relationship with several drop
shipping companies in order to become successful.
In the beginning, most companies will require you to
pay for the items that your customers order before
they are shipped. You need to fill orders in a
timely manner, so you should pay for the items with
a credit card for speedy service. Eventually, you will
be able to have the drop shipper fill your orders, and
then bill you for them later.

When you set up your eBay auctions, make sure
that your reserve price is set higher than the price
that the drop shipper will be charging you for the
item. The idea, of course, is to earn a profit!
Depending on the item you are selling, a markup
of about 10% should be about right, but you should
do some research to see if the item is selling for a
lower price in another eBay auction, or through
other online sources.

By starting an eBay business using the drop
shipping method, there is essentially no financial risk
involved. The product will be sold before you pay the
drop shipper for the item. This is one of the few
businesses where you can actually turn a profit
before you have expenditures!

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If you are running an eBay business, you may not
realize that the need for great customer service still
exists – even for online auctions. When a buyer
receives quality customer service from you, they
will potentially do one of two things – or both. They
will give you great feedback, and they may look for
more of your auctions in the future. If you hope to
make a living from eBay, you have to stop thinking
of it as an ‘auction’ and start running it like a
‘business.’

If you owned a brick and mortar business, how
would you treat your customer while they were
standing at your counter, waiting for you to finish
ringing up their order? You would be helpful and
respectful of course! You would do everything that
you could to guarantee that customers return to
your establishment in the future. You would bend
over backwards to make sure that their buying
experience with you was both satisfactory and
enjoyable. Why would you do any less at the
close of one of your eBay auctions?

First, act quickly at the close of your auctions.
Contact the winner, and congratulate them. Describe
the item they have won and how the item will be
shipped – even if this information is already part of
the description for the auction. Remind them of their
winning bid amount, and give them payment options
and instructions. Let them know when the item will
be shipped.

Close your email by thanking them for participating
in your auction. You might even take this opportunity
to tell them about other open auctions that you have
as well. Think of this contact with the winner as a
conversation that you are having with a customer
who is standing at your counter in that imaginary
brick and mortar store.

Once the payment and shipping details have been
taken care of, contact your buyer again. Let them
know when the item was shipped – the exact date
and time – and when it is expected to arrive on their
end. During this contact, let them know that if they
have any problems or questions, that they should
contact you through the eBay site. If they do
contact you in the future, make sure that you
answer promptly, and that you do all that you can
to make them happy with their purchase – even if
it means issuing a refund.

Yes. You should be open to issuing refunds,
depending on what the item is. Furthermore, you
should issue refunds promptly. Of course, it is
reasonable to expect the buyer to return the item to
you, at your expense, before the refund is issued –
but once you receive the item, issue the refund
promptly. This is just good business!

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Featuring more than 2500 acres of ski area and 75
trails, Durango Mountain Ski Resort has much to
offer skiers of all levels. The resort claims that there
are approximately two people per acre on their
slopes during operation hours. The crowds are small,
and lift lines do not exist.

Located in Colorado, the top elevation is 10822 feet
with a 2030 vertical drop. There are eleven lifts,
including nine chair lifts and two surface lifts. You
can find lodging at the resort, or in the town of
Durango, which is nearby. If you stay at the resort,
make sure that you actually visit the town while
you are there. While the town is small, there is
much to see and do.

Rentals are available for both ski and snowboarding
equipment, and private and group lessons are also
available at the Durango Mountain Resort. There are
plenty of activities and events both at the resort and
in Durango to keep everyone in your family happy.
When it comes to family ski vacations, this is one
you don’t want to miss!

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